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⏲ Duration: 3 min 5 sec
✓ Published: 05-Nov-2014
✓ Published: 05-Nov-2014
Description:
Mr. NC Narayanan is the Founder Chairman of SSA Business Solutions Pvt. Ltd, a management consulting & training company headquartered in Mumbai. In this video Mr. Narayanan is sharing his ideas on Voice of Customer (VOC). An important aspect of Six Sigma training, VOC is the well-defined process used to capture the feedback from the customers (internal or external) to provide them with the best in class service/product.nnFor more Info : ssa-solutions.com
Mr. NC Narayanan is the Founder Chairman of SSA Business Solutions Pvt. Ltd, a management consulting & training company headquartered in Mumbai. In this video Mr. Narayanan is sharing his ideas on Voice of Customer (VOC). An important aspect of Six Sigma training, VOC is the well-defined process used to capture the feedback from the customers (internal or external) to provide them with the best in class service/product.nnFor more Info : ssa-solutions.com
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