Driving early customer engagement with onsite onboarding from how to renew a driving license online Watch Video
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⏲ Duration: 18 min 88 sec ✓ Published: 09-Nov-2022
Description: In July 2022, FP launched an onsite onboarding experience: a de facto digital benefits tour designed to drive engagement immediately post-purchase. We'd seen this implemented more in the app space (streaming, fitness apps) but saw an important use case for our business.
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