CTI Data Connector for Salesforce Amazon Connect Cloud Contact Center from contact amazon customer service by phone usa Watch Video
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Description: CTI Data Connector for Salesforce provides a full CloudnContact Center solution with integration in Salesforce. It is alsonperfect for organizations where users work in different locations or are working from home.nn• Browser-based phone (WebRTC) – just log- in into Salesforce and make phone callsn• Smart IVR - complex IVR setups, dynamic IVR with text to speechn• Extensive call routing - Skilled based routing – add Automatic Call Distribution for Salesforce for call routing based on S
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