Boost member satisfaction with conversational AI from digital federal credit union Watch Video
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⏲ Duration: 32 min 46 sec ✓ Published: 09-Mar-2022
Description: In this webinar, VP of Digital Strategy and Innovation at Michigan State University Federal Credit Union, Ben Maxim, will share his first-hand experience in how the largest university-based credit union in the world leveraged this technology to implement two virtual agents that work together to support both internal and external service needs for members.
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