_diana-sonis-amp-lis-hubert-leave-a-trail-of-breadcrumbs-designing-navigation-with-customer-intentions.jpg "Diana Sonis & Lis Hubert - Leave a Trail of Breadcrumbs: Designing Navigation with Customer Intentions from cx strategy and design Video Screenshot Preview")
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⏲ Duration: 18 min 11 sec
✓ Published: 01-Mar-2021
✓ Published: 01-Mar-2021
Description:
Leave a Trail of Breadcrumbs: Designing Navigation with Customer IntentionsnnNavigation in complex websites and products is… well, complex. How do you help your users go from A → B → H when you’re putting an intricate product line online or managing thousands of pages within a digital ecosystem? We believe that answer lies in designing for customer intentions.nnIn this session, Lis and Diana will cover why designing for customer intentions throughout your digital ecosystem empowers your
Leave a Trail of Breadcrumbs: Designing Navigation with Customer IntentionsnnNavigation in complex websites and products is… well, complex. How do you help your users go from A → B → H when you’re putting an intricate product line online or managing thousands of pages within a digital ecosystem? We believe that answer lies in designing for customer intentions.nnIn this session, Lis and Diana will cover why designing for customer intentions throughout your digital ecosystem empowers your
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