_nick-finck-the-cross-channel-experience-bd-conf-sept-2011.jpg "Nick Finck - The Cross-Channel Experience - BD Conf, Sept 2011 from bd issue Video Screenshot Preview")
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⏲ Duration: 24 min 16 sec
✓ Published: 29-Mar-2012
✓ Published: 29-Mar-2012
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Register Now for BD Conf at www.bdconf.comnnNo matter how many departments your organization has, to your customers, it’s all the same business. They expect a cohesive experience across all touch-points with your company, regardless of whether it’s related to advertising, customer service, social presence, or the actual product or service you provide. The satisfaction of your customers, and thereby the success of your organization, depends in no small part on your ability to create a cohesiv
Register Now for BD Conf at www.bdconf.comnnNo matter how many departments your organization has, to your customers, it’s all the same business. They expect a cohesive experience across all touch-points with your company, regardless of whether it’s related to advertising, customer service, social presence, or the actual product or service you provide. The satisfaction of your customers, and thereby the success of your organization, depends in no small part on your ability to create a cohesiv
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