On Demand Webinar - Agent Efficiency with Step by Step Guides for Amazon Connect from contact amazon customer service by phone usa Watch Video
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⏲ Duration: 11 min 88 sec ✓ Published: 20-Oct-2023
Description: Released earlier this year, Step-by-Step Guides for Amazon Connect is one of the most powerful contact centre efficiency features that AWS has launched to date.nnWith Step-by-Step Guides, organisations can provide customised experiences and workflows for customer service agents, reducing the number of open applications and browser tabs on the desktop, improving accuracy, and delivering faster, more consistent customer experiences.
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