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Meet the 22-year-old who put her legal career on hold to raise her two siblings as well as her own baby - after her mother's sudden death.<br/><br/>Nicole-Jade Campbell had her world tipped upside down after her mum, Tammy Campbell, suddenly died at just 42.<br/><br/>But she immediately stepped up to care for her teenagers brothers Rocky and Leo Price, 16 and 14 - despite being a mum to her five-month-old daughter.<br/><br/>She took them in with her partner, Daniel Ambrus, 30, a security guard, at their home in Skegness, Lincolnshire.<br/><br/>She has even put a halt on pursuing a career in law to focus on providing for her family. <br/><br/>Nicole, a customer assistant, said: \

⏲ 1:5 👁 2.3M

258t

SteveJobs CustomerExperience

⏲ 2 minutes 51 seconds 👁 212.4K

Myra Golden

20 Damn Good Empathy Phrases for Customer Service

⏲ 11 minutes 55 seconds 👁 41.1K

Sumit Singh compares Chewy’s customer service to “the best hospitality resorts.”

Why Chewy’s CEO leads with a Disney mindset: “You just feel like you're part of a dream world”

⏲ 6:41 👁 475K

RETAILMavens

How to Greet Customers in Retail - Never Say This!

⏲ 8 minutes 7 seconds 👁 104.8K

Simon Sinek

The SERVICE in Customer Service | Simon Sinek

⏲ 4 minutes 43 seconds 👁 72.6K

A couple were stunned to receive an energy bill for their one bedroom house - for £57,000.<br/><br/>Katie Coyne, 60, and husband Richard, 64, were told they had a matter of weeks to pay the eye-watering British Gas bill.<br/><br/>It said they had racked up the charge on their gas and electric in a single month - despite their entire annual estimate being just £2,150.<br/><br/>Richard spend countless tea and lunch breaks trying to get through to a customer services agent - but didn't get through to anybody so kept having to hang up.<br/><br/>The couple say they were scared to turn on anything electric in their home in Devizes, Wiltshire for weeks.<br/><br/>But now after being approaches for comment, British Gas confirmed the bill was a mistake.<br/><br/>Katie said: \

Couple stunned by £57k British Gas bill for one bed home

⏲ 2:26 👁 650K

Dan Lok

Interview Question: “What Are Your Weaknesses?” And You Say, “...”

⏲ 4 minutes 56 seconds 👁 1.7M

Canity

Dealing with Difficult Customers: Recognising Customer Disappointment

⏲ 2 minutes 45 seconds 👁 74K

A closure date for Tenby’s HSBC bank branch has been officially confirmed, and it’s not good news for the seaside town going into the summer.<br/>Back in November 2022 HSBC announced that the Tenby branch situated in Tudor Square would be closing. <br/>The Tenby closure was paused in April 2023 following recommendation of more cash deposit services to be made available to support the local community.<br/>“Following this an independent report recommended more cash deposit services were made available to support the local community,” said a spokesperson for HSBC this week.<br/>“We therefore paused our closure and kept the branch open whilst we worked closely with industry partners and the Financial Conduct Authority to launch an Enhanced Post Office which is now open. <br/>“I can now confirm our branch will close permanently on August 6, 2024.”<br/>“While more customers are choosing mobile, online and phone banking, I know others still value our face-to-face service, so you’ll find all our usual services at the Haverfordwest branch located at 41 High Street.<br/>The current opening times for Haverfordwest are: Monday to Friday - 09:30am to 3.30pm (closed on Saturday and Sundays).<br/>The Enhanced Post Office has a dedicated counter for banking services now open at Tenby Post Office located on South Parade (SA70 7DL) opposite the Five Arches.<br/>Services available include:<br/>• Cash withdrawals<br/>• Bill payments<br/>• Cash deposits<br/>• Cheque deposits<br/>• Check your balance<br/>• Currency exchange<br/>HSBC has promised that community ‘pop up events’ will also be arranged for Tenby.<br/>You’ll also find details by visiting: hsbc.co.uk/ways-to-bank/community-events.<br/>Back in January, local councillors and business owners welcomed plans for a new 24hr cash point for Tenby, following concerns that the seaside town could be left with just one ATM ahead of busy peak holiday periods.<br/>With more and more ATM’s disappearing throughout the town in recent years, and with the fewer ATM’s often running out of cash on busy weekends, concerns had been raised by businesses in Tenby that the re-supply doesn’t match the town’s peak visitor times, with some businesses requiring cash payments only.<br/>Lloyds TSB, Nat West and Santander have all departed Tenby in recent years, and with Barclays closing its branch over a year ago, meaning the loss of another cashpoint for the town, and now HSBC closing in Tudor Square too, it would leave the town with just one outside ATM located at Tesco Express.<br/>Tenby Town Council members therefore welcomed the proposed installation of an ATM to be installed in the shopfront central lobby at the Evans Seafront Pharmacy, situated at 6 High Street.

HSBC confirms its bank closure for Tenby during the middle of a busy summer

⏲ 0:27 👁 275K

Gerrit Maassen van den Brink

good teamwork and bad teamwork

⏲ 3 minutes 21 seconds 👁 11.3M

Health Connector

4.10.2024 Keeping or Getting Coverage through MassHealth and the Health Connector

⏲ 1 hour 3 minutes 28 seconds 👁 16

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